Welcome to Madelinetrait Store!!!

Working time: 9am-6pm Eastern Time/Monday – Friday (excluding holidays)

How much are the shipping costs?

We use flat shipping rate of $4.99 for shipping within US and $12.99 for international shipping.

Attention: Time to received goods = Production Time + Delivery Time

Depending on the product, the production time will vary depending on the complexity of the product. With normal products, the production time is about 1 – 5 days.

Delivery times for most products are estimated as follows:

  • In the US: 6 – 9 business days
  • Other countries: 10 – 15 business days

About late delivery:

Orders are almost always shipped on time. Unexpectedly, your order may be delayed for the following reasons:
• Mistaken address
• Missing number of apartments, buildings, floors or units
• Extreme weather conditions
• International customs clearance
If you notice that your order has been delivered later than expected, you can contact us by email: [email protected]. We will solve it within 1 – 3 business days.

Track your order
After the order has been shipped, the tracking number will be sent to you by email.

For questions about shipping policy, please email us at: [email protected]